Roommatik
Guests check themselves in. In minutes and without waiting
Self-service kiosks that let your guests complete check-in and checkout on their own, around the clock: ID scan, signature, payment and key collection at a single point. Your front desk eases up and your team can focus on the guest.
We will show you the full flow, tailored to your operation. No obligation.
Reception should never be a bottleneck
When several arrivals come at once, a single desk cannot keep up. The wait grows and the first impression suffers at exactly the moment it should shine.
Outside reception hours, late arrivals go unattended or depend on someone being available at any time of night.
And every manual registration repeats the same work —ID, registration form, payment, key— tying up your team in a task the guest can handle themselves.
With a self-service kiosk, the guest completes their arrival independently and your team gets back the time to focus on what truly adds value.
What your reception gains with self-service
Check-in and checkout without waiting
The guest registers on their own in just a few minutes. When several arrivals coincide, you serve more people at the same time without overwhelming the desk.
Round-the-clock service
Late arrivals and early departures are handled at any hour, with no need to keep staff at reception all night.
An unburdened front desk
Your team stops repeating manual registration and devotes itself to the guest: making recommendations, resolving issues and looking after the experience.
The whole process at one point
ID scan, signature on the registration form, card payment and key collection, all on the same device.
Optimised operating costs
Size your reception to actual demand and reduce the cost per arrival without compromising service quality.
The Roommatik experience
Roommatik specialises in automated hotel check-in. Your reception draws on that track record.
How it works
From document to key in three steps
Find the booking
The guest scans their ID document and the kiosk locates their booking in your management system in real time, with no duplicated work.
Sign and pay
They review their details, sign the registration form on screen and settle the stay by card, all within the same flow.
Collect the key
The kiosk dispenses the room key —card, wristband or conventional key— or activates the mobile key according to your access control.
All in a single flow, with no manual steps and no trip to the front desk.
A range for every reception
From compact wall-mounted models to premium outdoor totems, there is a kiosk for every space and every arrival flow. These are the names of the Roommatik models and ranges.
Compact and efficient
Desktop and wall-mounted models that save space at reception. They dispense cards, conventional keys or digital keys and accept card payment.
Versatile and functional
Designed to be wall-hung or recessed, with multiple configurations. It covers every payment option, including cash payment when you need it.
Premium and outdoor
Refined design for areas in full view and totems built for outdoor use, even for check-in from the vehicle.
16 models available. We help you choose the one that best fits your reception.
Two-stage check-in
Separate registration from key collection
At your busiest times, split the process: the guest scans their documents, signs and pays independently at one or more registration points, then collects their key from a separate dispenser using the QR code obtained during registration. This way you serve more guests at the same time, with cards, wristbands or conventional keys.
What people usually ask us before getting started
What can the guest do at the kiosk?
The full check-in on their own: scan their ID, review their details, sign the registration form, pay by card and collect their room key. It can also be used for checkout.
Does it integrate with my management system?
Yes. The kiosk connects in real time with your management system, locates the booking and registers the guest with no duplicated work and no entering data twice.
How does it deliver the key?
Depending on the model and your access control: cards, wristbands, conventional keys or mobile keys. We help you choose the kiosk that fits your lock.
Does it work for arrivals outside reception hours?
Yes. The guest completes their arrival at any hour, with no need to keep staff at reception throughout the night.
Compatible with your management system, your payment solution and your access control
The kiosk does not force you to change systems: it connects with the infrastructure you already have. It reads the booking from your management system, takes payment through your payment solution and activates the key on your lock. Compatible with more than 50 platforms and providers in the sector.
Automate your reception with a kiosk tailored to you
Independent check-in, round-the-clock service and the whole process at a single point, integrated with your management, your payment and your access control. We will show you which kiosk fits your hotel in a demonstration tailored to your operation. No obligation.