Identity verification that keeps every check-in compliant and effortless
Capture the guest’s ID document, confirm it with biometrics and produce the guest registration record ready to submit. Built into your kiosk, your online check-in or your PMS.
Guest registration leaves no room for errors
Across Europe, local guest registration laws require hotels to collect and report detailed guest information within tight deadlines — mandatory fields, strict timings and real penalties for non-compliance. On top of that, GDPR requires any biometric data you process to be handled under explicit legal and technical safeguards.
Photocopying ID cards, keying data in at the front desk and signing paper forms no longer carry the process. They cause errors, slow down check-in and leave the property exposed to an inspection or a data audit.
From ID document to guest record in three steps
Capture
The guest photographs their ID document — passport, national ID card or residence permit — from the kiosk, their mobile or the online check-in portal. Front and back captured in a single operation.
Extraction
Automated reading (OCR) of the document structures the mandatory fields: full name, document number, date of birth, nationality and expiry date.
Biometric verification (optional)
Optional. When your data protection policy allows it, a selfie confirms that the person checking in is the rightful holder of the document. The record is signed, stored and ready to be transmitted to the registration authority alongside the details of the stay.
Built for reception, operations and compliance
Compliance documented end-to-end
Collects every field required by local guest registration laws and delivers it in the format the authority expects. You keep a full audit trail of every record and produce the automated guest registration record ready to submit.
Check-in in under a minute
No more photocopies, no more manual keying, no more paper forms eating into your reception team’s time.
Integrated with your PMS
Verified data flows straight into Oracle OPERA, Mews, Cloudbeds, Apaleo and more than 50 hotel systems. No double entry. No manual exports.
Biometrics on demand
Face comparison between the document and the guest’s selfie, activated only when your data protection policy allows it. Native to the product — no add-on modules, no extra cost. If your legal team prefers not to process biometric data, Roommatik KYC still works as document-only verification.
Every document, every nationality
National ID cards, passports, residence permits and the main international travel documents. Reliable reading of electronic ID chips and standard machine-readable zones.
The guest’s own language
Interface available in Spanish, English, French, German, Italian and Portuguese. Your guest registers in the language they understand, without asking reception for help.
Three ways to deploy Roommatik KYC
On the Roommatik kiosk
Already built into Roommatik check-in kiosks. Turn on document and biometric verification within the same flow that issues key cards today, with no reception staff required.
In your online check-in
Add verification to the pre-arrival flow. Your guest arrives already identified; reception simply hands over the key or confirms the room.
In your PMS or your own product
Embed the web component or our API into the environment you already use. One line of code to deploy the full flow. Designed for PMS vendors, integrators and chains with in-house development.
Already picturing where it fits in your operation?
Compatible with your current PMS
Roommatik KYC connects natively to the leading property management systems on the market. Verified data reaches your PMS without manual intervention, ready for billing, operational reporting and submission to the authorities. 25 years working with the hotel sector have allowed us to cover the PMS that hotels actually use, including legacy systems still common in European hospitality.
If your PMS is not on the list, you can also integrate Roommatik KYC through our API in your own environment. We cover more than 50 platforms and extend coverage every quarter. See all PMS integrations →
Ready for the next check-in
Book a demo and see the full flow with real data. We will help you size the integration for your operation and estimate the reception time you save from day one.