Contact Center Service

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No mandatory time slots

It is possible to hire a specific time slot to complement existing reception shifts or choose the service available 24 hours a day, 7 days a week.

Service Features

Multilingual phone service

Reception of all hotel calls, with support in multiple languages.

Check-in assistance

Answering questions and providing assistance during the check-in process.

Reservation creation and management

Managing reservations using the hotel's current software.

No need to change channel manager

No specific PMS or channel manager required.

No surprises, fixed fee

No extra charges per reservation or phone call. Fixed monthly fee.

Interactive platform

Web platform shared for real-time consultation of the reception diary.
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